If there's an issue on your webstie related to site performance, crashing, freezing, something not loading, or so, please follow these steps to report the issue to our support team:
Go to the page that is experiencing the issue and paste ?PROFILER&TRACE at the end of the URL and hit enter.
Scroll down to the bottom of the page. There should be a box with some text, copy and paste the complete content and send it to our support team.
Sometimes the text can be too long, so you can paste into into a .doc or .txt file to send it.
Important note: It is required that you paste the entire content so that our devops can identify the issues.
TIP: You can make sure to select all the content by pressing right click, hit "Select all", right click again and select "Copy".